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Privacy Policy

A legal disclaimer 

Who We Are

Last updated: 30th August 2026

Marimar Rooms is a holiday accommodation provider based in Whitby, North Yorkshire. This privacy policy explains how we collect, use and protect your personal information when you visit our website or make a booking with us.

What information we collect

When you make a booking or enquiry with us, we may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • Home address

  • Payment details (processed securely and never stored by us)

  • Any special requirements or preferences you share with us

 

We also collect basic anonymous data about how visitors use our website, such as pages visited and time spent on the site, through cookies.

How we use your information

We use your personal information to:

  • Process and manage your booking

  • Communicate with you before, during and after your stay

  • Send booking confirmations and pre-arrival information

  • Respond to enquiries and requests

  • Comply with our legal obligations

We will never sell, rent or share your personal information with third parties for marketing purposes.

How long we keep your data

​We retain booking information for up to 3 years for accounting and legal purposes. Enquiry data is deleted within 12 months if no booking is made.

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at maria@stay-in-whitby.co.uk.

Cookies

​Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser at any time. By continuing to use our website you consent to our use of cookies.

Third party links

​Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.

Contact us

If you have any questions about this privacy policy, please contact:

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